taotao103

2008/01—now (Senior Technical Support Engineer)Philips (China) Investment Co., Ltd. －APMEA Parts Center & Sales Organization
1.Lead Master data team leather jacket t shirt to meet APMEA target a) Lead and facilitate Master data team to achieve the global target (RLIP --Require Line Item Performance; KPI; etc.)
b) Establish and implement improvement programs with director to enhance the work efficiency.c) Communicate with service delegate leader on each BU’s for process improvement, iffy issue and solution guide line.d) Plan the initial buy and last time buy schshoulder bagsedule, increase value of Capital purchase.e) Make various reports such as RLIP report, EC complaint report, KPI report, etc.2. Supplier managementa) Develop and audit supplier quality during souring process.b) Confirm and primary check the interchangeable part on different supplier.c) Evaluate the technical plausibility of supplier offers.3. After service center supportbeach wedding dresseschina evening dressa) Handle customer complaint and corrective action.b) Participate in technical discussion to support the after service in understanding the documents, the part and its function in use for fixing the model.c) Issue the symptom cure report on part change and operation guide to after service delegate.d) Perform training and direction to after service engineer.Philips Lighting Electronics (Shanghai)dresses Co., Ltd － Global Developing Center1. Implement quality test plan on power supplier products such as performance test, VI mapping test and thermal test, etc.2. Discuss with component engineer to choose the component, as well as work with purchaser for components preparation such as confirming the quality of mechanical components and the rough quotation, discuss the lead time, delivery date; etc.3. Work with Project manager together to ensure the effective of material preparation, documents preparation and modify the design scheme including PCB, component and schematic in order to meet the schedule of mass production.4. Working closes to design in engineers and discuss with customers for detail technical solution such as system matching, new requirement and testing methods, etc.5. Supporting the production line, and cooperate with process engineer to improve the process of product and solving the problem when the product fail to the ATE(automatic testing equipment) test; lower the PPM.6. Modify the design after QTP, and communicating with PCB layout engineer to update circuit layout, etc.7. Create initial BOM and documents (e.g.: spec documents, circuit drawing, etc).8. Support standard test lab (DS department) to analysis the failure product from test, ensure the product meet design rule and security standard of customer requirements.2003/07—2004/11 ( Repair Supervisor )Shanghai SISO Communication Equipment Company － Technical Service Department1. Classify and analysis the data of fail product which are returned from customer site, and found the root cause.
2. Giving feedback to purchaser and service engineer, ensuring that any quality and reliability issues are communicated without delay.3. Complete and accurate documentation is supplied to the line manager and Customer Service Department in a timely manner.4. Providing timely training follow up to repair engineer and requests.2001/09—2003/07 ( Technical Support Engineer Shanghai Alcatel Intelligent Terminal Equipment Company － Technology Supporting Department
1. Complete installations in a timely manner and perform modifications and upgrades as required.2. Ensure equipment is tested and collaborated for operational effectiveness, on-site instruction to customers.3. Provide problem appraisals, resolution, and repairs with some technical support and supervisory assistance.
4. Ensure defective and used parts are returned in a timely manner. http://www.pcoscommunity.com http://forum.caucho.com http://www.aciia.org/forum http://www.forensic-training-network.com/hub http://www.breezesys.com/forum